Get cleared for payouts

Allstar Casino account verification: what you send and when?

Every licensed casino must confirm who you are, and this one works through your file in about 7 hours.

Start verification

Licensed & AuditedAnjouan license ALSI-283941, independently tested by eCOGRA, BMM Testlabs, and iTech Labs.

Six lines

Read this before your first withdrawal

You will know who runs the check, how long it takes and where to ask.

Who checks

Allstar Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-283941

Review time

7 hours

Required by

Before your first withdrawal

Questions go to

[email protected]

Minimum age

18+

Fewer retries

Pass the check without a second upload

You will have all three files in the right shape before sending anything.

Where the missing items show

Signed in, the account area holds a documents section that shows what is still missing, so check it before you start uploading anything.

Flat surface, daylight, no glare

Photograph your photo ID on a flat surface in daylight, with all four corners inside the frame and no glare across the printed details.

Keep the middle digits covered

Send a picture of the payment card you use, keeping the middle digits hidden; full card numbers are never required and the expiry must stay readable.

Send all three at once

Submit everything together and let the team work through it, since a complete file clears in about 7 hours while a partial one waits on you.

Three papers

Less guessing: what each paper is for

This block settles which files are wanted and how each copy must look.

Photo ID

ConfirmsYour name, face and date of birth

Copy must showAll four corners, unedited, in date

Proof of address

ConfirmsWhere you actually live

Copy must showFull name, address, issued within three months

Payment card image

ConfirmsThe card behind your deposits

Copy must showFirst and last four digits, expiry visible

Sent back, sent again: the fix for each

Out-of-date address proof. Proof of address older than three months gets refused, because the check has to show where you live now, not last season. Pull a fresh bill dated within three months Download a current statement from your bank app

Expired card now, valid card next. An ID past its date is turned down even if the photo is perfect, since an expired licence or passport proves nothing current. Upload your renewed card instead Send the current passport page if that is valid

A fully visible copy clears the queue. Glare, a thumb over the expiry or a cropped corner all mean the reviewer cannot read the document, so it fails on sight. Retake in daylight on a flat surface Keep every corner and the expiry in frame

Where does the money come from?

Allstar Casino LLC holds licence ALSI-283941 from the Anjouan Offshore Finance Authority, and that licence obliges the casino to trace where player money originates. Treat it as bookkeeping against money laundering, not as suspicion pointed at you.

Depending on how you fund your play, a reviewer may request one or more of these.

Recent payslips from your employer
Bank statements showing salary credits
Tax return or notice of assessment
Contract or invoice if self-employed
Proof of a pension or benefit payment

Your account is flagged

Four moments that start a review

This is how Allstar Casino times the check: late enough to be sensible, early enough to keep payouts moving.

Add a new payment method

Switch to a card, wallet or bank transfer you have not used before and the casino re-confirms it is yours, asking for a card image or a wallet screenshot.

Your first cash-out

Cashing out for the first time brings the full file together, because the licence requires identity confirmed before any payout leaves.

Age needs confirming

If your details suggest you may be under 18, a reviewer asks for photo ID to confirm you meet the legal age of 18+ before play continues.

When your details do not match

A different spelling, a maiden name or an address that has moved means a reviewer asks for a matching document to line the record up again.

Before you upload

Clear answers on your check

Useful when a message on your screen asks for documents and you want the short version.

How long will the check take once I send files?+

Most checks are done in about 7 hours once everything is in. Clock starts when the last file lands in the queue, not when you first send a message. If a photo is blurred, the count restarts.

Are my documents safe when I upload them?+

Yes. Files travel over 256-bit SSL encryption and only the team handling your file can open them. Nothing gets shared with advertisers, and [email protected] answers questions about it.

Will I need to send the same papers again later?+

Usually not. Once a document is approved it stays on file, though a new card or a changed address means one fresh upload. An expired passport needs replacing when it lapses.

Do I need to pass the check before my first withdrawal?+

Correct. Our licence requires a finished check at the latest before your first withdrawal, and Allstar Casino may ask earlier, at registration or at the first deposit. Best to send everything as soon as the prompt appears.

Can I upload my documents straight from my phone?+

Absolutely. Snap each page in daylight, keep the whole sheet in frame, and send it through the same upload panel you would use on a desktop. Blurred shots are the usual reason a file bounces back.